battery drain and overheating problems with
some Samsung devices.
Several owners of Samsung Galaxy S6 edge,
Galaxy S7 and Galaxy S7 edge have
complained that the Oculus app on their
device is affecting their phone's battery life.
Users say the app is causing their device's
CPU to run very high, which is also happening
when the app is not being used. This problem
prevents the phone from shifting to sleep
mode and also interrupts other apps.
Samsung mobile phone owners have been
complaining about the smartphone issues on
many forums over the past few days.
"What started it was YouTube app pausing
video every 5-10 seconds. Which it will do
under certain conditions of other heavy app
use. After some investigative work noticed
Oculus Home app was constantly dropping off
the Battery Usage app list and refreshing. It
appears it's closing and restarting," said a
user. "Even on a charger was losing 1% batt
every 30 seconds."
The issues with the Oculus app resulted in
many users deleting it from their phones.
Some users who took this action found that
the battery drain issue was fixed.
"I've removed all the Oculus and Gear VR
apps, rebooted and my phone is back to
normal. It actually might be better than
normal. I've been sitting at 79% for about 10
mins of reddit browsing and my s7e seems
cooler than its been in a long time. Now I'm
wondering of these apps have been subtly
draining my battery even before this issue
happened. I guess I'll know better after a full
day of use," wrote a Redditor.
Now Oculus has acknowledged the the issue
caused by its app and the company has rolled
out a fix.
"We recently pushed an update to the Oculus
app that inadvertently caused some people to
experience phone battery drain. The team has
issued a fix that prompts people to update
the Oculus software when they open the
Oculus app. If they do not see the prompt,
then the phone has been automatically
updated and no further action is needed,"
Oculus told Gizmodo.
Following the update released by Oculus,
owners of Galaxy Gear VR will be able to
enjoy virtual reality via their compatible
Samsung device once again, without any
hassle.
Hopefully, Oculus has done enough to win
back the confidence of Samsung device
owners as the Korean company is already
under a lot of pressure after the entire
battery explosion issue with the Galaxy Note
7.
10:02
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